Privacy Policy

Last updated: 1/13/2025

This Privacy Policy describes how Quantile Corp ("Quantile", "we", "us", or "our") collects, uses, and shares personal information when you use our services or visit our website at quantileleads.com.

1. Information We Collect

2. How We Use Information

We use the collected information to:

  • Provide and improve our lead generation and enrichment services
  • Process payments and manage billing relationships
  • Communicate about orders, support requests, and updates
  • Analyze service usage and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations and industry standards
  • Send service-related notifications and updates
  • Improve our machine learning models and algorithms
  • Generate aggregated analytics and insights

3. Legal Basis for Processing

We process personal information under the following legal bases:

  • Contract performance: To provide our services and fulfill our contractual obligations
  • Legitimate interests: To improve our services, prevent fraud, and ensure security
  • Legal compliance: To meet our legal and regulatory obligations
  • Consent: When required by law or for specific processing activities

4. Data Sharing and Subprocessors

We work with trusted third-party providers to deliver our services. Our current subprocessors include:

5. Data Retention

We implement the following retention policies:

  • Lead data is retained for up to 30 days after delivery for quality assurance
  • Account information is retained while accounts remain active
  • Payment information is retained as required by financial regulations
  • Communication records are kept for support and quality purposes
  • Technical logs are retained for security and debugging purposes

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to our data processing
  • Request data portability
  • Withdraw consent for processing
  • Lodge a complaint with supervisory authorities

To exercise these rights, please contact us at support@quantileleads.com. We will respond to your request within 30 days.

7. Security Measures

We implement appropriate technical and organizational measures including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection
  • Incident response procedures
  • Regular backup and recovery testing
  • Network security monitoring

8. International Transfers

We process data primarily in the United States but may transfer data internationally through our service providers. We ensure appropriate safeguards through:

  • Standard Contractual Clauses
  • Data Processing Agreements
  • Privacy Shield certification (where applicable)
  • Vendor security assessments

9. Cookie Policy

We use cookies and similar technologies to:

  • Maintain user sessions and preferences
  • Analyze website usage and performance
  • Provide security features
  • Enable certain website functionalities

You can control cookie preferences through your browser settings.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect or process personal information from children. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Displaying a notice in your account

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@quantileleads.com

Address: 166 Geary Street, 15th Floor, San Francisco California 94108, United States

13. California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising their CCPA rights

California residents can make requests regarding these rights by emailing support@quantileleads.com.

14. GDPR Compliance

For users in the European Economic Area (EEA), we comply with GDPR requirements:

  • We process data lawfully, fairly, and transparently
  • We collect data for specified, explicit, and legitimate purposes
  • We minimize data collection to what's necessary
  • We ensure data accuracy and provide correction mechanisms
  • We limit storage duration to what's necessary
  • We ensure appropriate security measures

15. Contact Us

This privacy policy was last updated on 1/13/2025. Your continued use of our services after any changes to this policy constitutes acceptance of those changes.