This Privacy Policy describes how Quantile Corp ("Quantile", "we", "us", or "our") collects, uses, and shares personal information when you use our services or visit our website at quantileleads.com.
1. Information We Collect
When you use our services, we collect:
Contact information (name, email, company details)
Billing information (processed securely through Stripe)
Order details and preferences
Communication history with our support team
Account credentials and settings
ICP criteria and targeting preferences
Usage data and service interaction history
For our lead generation services, we process:
Professional contact information (business email addresses, names, titles)
Company information (size, industry, location)
Professional social media profiles and public information
Business-related insights and data points
Professional experience and background information
This data is sourced from our verified data providers and public sources.
We automatically collect:
IP addresses and device information
Browser type and settings
Usage patterns and interaction data
Error logs and performance data
Cookie data and session information
2. How We Use Information
We use the collected information to:
Provide and improve our lead generation and enrichment services
Process payments and manage billing relationships
Communicate about orders, support requests, and updates
Analyze service usage and develop new features
Ensure security and prevent fraud
Comply with legal obligations and industry standards
Send service-related notifications and updates
Improve our machine learning models and algorithms
Generate aggregated analytics and insights
3. Legal Basis for Processing
We process personal information under the following legal bases:
Contract performance: To provide our services and fulfill our contractual obligations
Legitimate interests: To improve our services, prevent fraud, and ensure security
Legal compliance: To meet our legal and regulatory obligations
Consent: When required by law or for specific processing activities
4. Data Sharing and Subprocessors
We work with trusted third-party providers to deliver our services. Our current subprocessors include:
Our data enrichment providers include:
Enrow - Professional Email & Email Deliverability
Icypeas - Professional Email & Email Deliverability
Hunter - Professional Email & Email Deliverability
Anymailfinder - Professional Email & Email Deliverability
Dropcontact - Professional Email & Email Deliverability
Snov - Professional Email & Email Deliverability
Prospeo - Email, Phone, LinkedIn Data
Apollo - Email, Phone, LinkedIn Data
PeopleDataLabs - Email, Phone, LinkedIn Data
ContactOut - Email, Phone, LinkedIn Data
LeadMagic - Email, Phone, LinkedIn Data
Pipl (US Only) - Email, Phone, LinkedIn Data
You can request the deactivation of any provider by contacting support@quantileleads.com. This list represents providers that can be active now or in the future but is not limited to those currently active.
Our service providers include:
Stripe - Payment processing
Anthropic and OpenAI - AI services for lead enrichment and insights
PostHog - Analytics and usage tracking
Notion Labs, Inc. - Internal operations and documentation
Google LLC - Google Workspace for business operations
Hetzner - Infrastructure and hosting services
Crisp SAS - Customer support and communication
Each service provider is carefully selected and bound by data processing agreements ensuring the security and confidentiality of processed data.
We may share personal information in the following circumstances:
With service providers and subprocessors to deliver our services
To comply with legal obligations or valid legal process
To protect our rights, privacy, safety, or property
In connection with a business transfer or merger
With your consent or at your direction
5. Data Retention
We implement the following retention policies:
Lead data is retained for up to 30 days after delivery for quality assurance
Account information is retained while accounts remain active
Payment information is retained as required by financial regulations
Communication records are kept for support and quality purposes
Technical logs are retained for security and debugging purposes
6. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
Access your personal information
Correct inaccurate data
Request deletion of your data
Object to our data processing
Request data portability
Withdraw consent for processing
Lodge a complaint with supervisory authorities
To exercise these rights, please contact us at support@quantileleads.com. We will respond to your request within 30 days.
7. Security Measures
We implement appropriate technical and organizational measures including:
Encryption of data in transit and at rest
Access controls and authentication
Regular security assessments
Employee training on data protection
Incident response procedures
Regular backup and recovery testing
Network security monitoring
8. International Transfers
We process data primarily in the United States but may transfer data internationally through our service providers. We ensure appropriate safeguards through:
Standard Contractual Clauses
Data Processing Agreements
Privacy Shield certification (where applicable)
Vendor security assessments
9. Cookie Policy
We use cookies and similar technologies to:
Maintain user sessions and preferences
Analyze website usage and performance
Provide security features
Enable certain website functionalities
You can control cookie preferences through your browser settings.
10. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect or process personal information from children. If we become aware of such collection, we will take steps to delete the information.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
Posting the updated policy on our website
Sending an email notification
Displaying a notice in your account
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@quantileleads.com
Address: 166 Geary Street, 15th Floor, San Francisco California 94108, United States
13. California Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:
Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by businesses
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising their CCPA rights
California residents can make requests regarding these rights by emailing support@quantileleads.com.
14. GDPR Compliance
For users in the European Economic Area (EEA), we comply with GDPR requirements:
We process data lawfully, fairly, and transparently
We collect data for specified, explicit, and legitimate purposes
We minimize data collection to what's necessary
We ensure data accuracy and provide correction mechanisms
We limit storage duration to what's necessary
We ensure appropriate security measures
15. Contact Us
This privacy policy was last updated on 1/13/2025. Your continued use of our services after any changes to this policy constitutes acceptance of those changes.